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Ryanair is the world's safest airline and revolutionised travel within the EU. The majority of complaints are always like yours, not following the instructions

Ryanair is the world's safest airline and revolutionised travel within the EU. The majority of complaints are always like yours, not following the instructions and expecting flag carrier service from a discount airline.

switch007 2y ago
> revolutionised travel within the EU. In which ways? Apart from the low cost part and making flying utterly miserable now. It's not like he invented a new type of airplane IMO they just forced other airlines to cut product and service to the bone. A tight, business-savvy guy spent all his waking hours figuring out how to further screw passengers (and continues to do so) I do wonder if EU261 would have been required without low cost airlines. > expecting flag carrier service from a discount airline. Flag Carriers are all low-cost for short/mid haul now (and to an extent long-haul), as they've been dragged in to the gutter by Easyjet and Ryanair
- closewith 2y ago
  > In which ways? Apart from the low cost part and making flying utterly miserable now. It's not like he invented a new type of airplane I can only assume that you weren't around for the transition. Intra-EU flights cost multiples of the average industrial week's wages before Ryanair. Air travel was inaccessible or rarely accessible to the vast majority of people in the continent. Ryanair single-handled brought the cost of European air fares down by two orders of magnitude and became the largest airline in the world by PAX to show for it. It absolutely revolutionised travel within Europe because it made point-to-point flights available to everyone, even the low-waged and students heading away for a city break with €20 return flights. > A tight, business-savvy guy spent all his waking hours figuring out how to further screw passengers (and continues to do so) And yet PAX love Ryanair, as evidenced by the ticket sales even though they love to complain. After all, for most people, the choice isn't between low-cost and full-service carriers. It's between low-cost carriers and not flying at all. > Flag Carriers are all low-cost for short/mid haul now (and to an extent long-haul), as they've been dragged in to the gutter by Easyjet and Ryanair Another perspective that's a lot closer to the truth is that Ryanair forced them to compete on price and actually serve the public which their flag purports to represent, but which the flag carriers completely ignored for most of their history.
  - Hnrobert42 2y ago
    Two orders of magnitude?! You are claiming that flights that now cost 100€ used to cost 10,000€?
    - 76SlashDolphin 2y ago
      Not all of them but I have flown between destinations for 10€ shortly after Covid that were easily between 300-400€ on old-school airlines 15 years ago. While those are exceptions there are cases where budget airlines even with all the bells and whistles are still substantially cheaper than legacy carriers.
      - switch007 2y ago
        In any defense of Ryanair, it's an absolute given that someone will quote 10 EUR flights (it's always 10 EUR/GBP), as if it were the norm
    - closewith 2y ago
      The average Ryanair fare is €27 (1). In 1990, Aer Lingus began "special reduced" fares for Dublin-London at IR £199 or €252 in 1990 money or €531 accounting for inflation. Today that's available from €15 with Ryanair, a reduction of 97%. Not quite two orders of magnitude, but not far off either. The same story plays out on every legacy city pair, but when you start to include smaller cities which prior to Ryanair never had direct flights to anywhere other than their regional hub (if that), then the price difference can be closer to three orders of magnitude. Overall, I think you and the other commenter are seriously underestimating the effect that Ryanair had on the European aviation. (1): https://www.statista.com/statistics/1125265/average-ticket-price-selected-airlines-europe/ https://www.statista.com/statistics/1125265/average-ticket-p...
      - Hnrobert42 2y ago
        Okay. That's an order of magnitude. I'll buy that. Although, RyanAir really just moved the total price behind an opaque scheme of fees. People rarely pay 15€ total. If we could see the average revenue per customer, I bet the reduction would be more like 50%. And they have decreased the quality of the experience of flying by far more than that.
- rsynnott 2y ago
  > Apart from the low cost part Yes, no, that. It used to be extremely expensive to fly.
septic-liqueur 2y ago
This thread is about their dark patterns, and this is another example of dark pattern. You can blame me as much as you want for not reading thoroughly but still, it's an frustrating experience
- closewith 2y ago
  Ryanair are absurdly upfront about their budget nature. They take the piss out of themselves constantly about it. While I agree they use dark patterns, your comment is not an example of them.
tgsovlerkhgsel 2y ago
"The instructions" are intentionally byzantine to make sure people make mistakes and then "rightfully" fleece them. It's not just a matter of "less service".

switch007 2y ago

> revolutionised travel within the EU. In which ways? Apart from the low cost part and making flying utterly miserable now. It's not like he invented a new type of airplane IMO they just forced other airlines to cut product and service to the bone. A tight, business-savvy guy spent all his waking hours figuring out how to further screw passengers (and continues to do so) I do wonder if EU261 would have been required without low cost airlines. > expecting flag carrier service from a discount airline. Flag Carriers are all low-cost for short/mid haul now (and to an extent long-haul), as they've been dragged in to the gutter by Easyjet and Ryanair

closewith 2y ago
> In which ways? Apart from the low cost part and making flying utterly miserable now. It's not like he invented a new type of airplane I can only assume that you weren't around for the transition. Intra-EU flights cost multiples of the average industrial week's wages before Ryanair. Air travel was inaccessible or rarely accessible to the vast majority of people in the continent. Ryanair single-handled brought the cost of European air fares down by two orders of magnitude and became the largest airline in the world by PAX to show for it. It absolutely revolutionised travel within Europe because it made point-to-point flights available to everyone, even the low-waged and students heading away for a city break with €20 return flights. > A tight, business-savvy guy spent all his waking hours figuring out how to further screw passengers (and continues to do so) And yet PAX love Ryanair, as evidenced by the ticket sales even though they love to complain. After all, for most people, the choice isn't between low-cost and full-service carriers. It's between low-cost carriers and not flying at all. > Flag Carriers are all low-cost for short/mid haul now (and to an extent long-haul), as they've been dragged in to the gutter by Easyjet and Ryanair Another perspective that's a lot closer to the truth is that Ryanair forced them to compete on price and actually serve the public which their flag purports to represent, but which the flag carriers completely ignored for most of their history.
- Hnrobert42 2y ago
  Two orders of magnitude?! You are claiming that flights that now cost 100€ used to cost 10,000€?
  - 76SlashDolphin 2y ago
    Not all of them but I have flown between destinations for 10€ shortly after Covid that were easily between 300-400€ on old-school airlines 15 years ago. While those are exceptions there are cases where budget airlines even with all the bells and whistles are still substantially cheaper than legacy carriers.
    - switch007 2y ago
      In any defense of Ryanair, it's an absolute given that someone will quote 10 EUR flights (it's always 10 EUR/GBP), as if it were the norm
  - closewith 2y ago
    The average Ryanair fare is €27 (1). In 1990, Aer Lingus began "special reduced" fares for Dublin-London at IR £199 or €252 in 1990 money or €531 accounting for inflation. Today that's available from €15 with Ryanair, a reduction of 97%. Not quite two orders of magnitude, but not far off either. The same story plays out on every legacy city pair, but when you start to include smaller cities which prior to Ryanair never had direct flights to anywhere other than their regional hub (if that), then the price difference can be closer to three orders of magnitude. Overall, I think you and the other commenter are seriously underestimating the effect that Ryanair had on the European aviation. (1): https://www.statista.com/statistics/1125265/average-ticket-price-selected-airlines-europe/ https://www.statista.com/statistics/1125265/average-ticket-p...
    - Hnrobert42 2y ago
      Okay. That's an order of magnitude. I'll buy that. Although, RyanAir really just moved the total price behind an opaque scheme of fees. People rarely pay 15€ total. If we could see the average revenue per customer, I bet the reduction would be more like 50%. And they have decreased the quality of the experience of flying by far more than that.
rsynnott 2y ago
> Apart from the low cost part Yes, no, that. It used to be extremely expensive to fly.

septic-liqueur 2y ago

This thread is about their dark patterns, and this is another example of dark pattern. You can blame me as much as you want for not reading thoroughly but still, it's an frustrating experience

closewith 2y ago
Ryanair are absurdly upfront about their budget nature. They take the piss out of themselves constantly about it. While I agree they use dark patterns, your comment is not an example of them.

tgsovlerkhgsel 2y ago

"The instructions" are intentionally byzantine to make sure people make mistakes and then "rightfully" fleece them. It's not just a matter of "less service".