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Not convinced that that, in and of itself, is a dark pattern. Now using that to essentially get customers to overpay over the year, feels like it might be. Gue
by MissTake 2y ago
Not convinced that that, in and of itself, is a dark pattern.
Now using that to essentially get customers to overpay over the year, feels like it might be. Guess it depends on how much you save with them in the first loads using DD.
- surfingdino 2y agoYou save nothing. There's a manager who needs to show more people switching to online accounts and they want to achieve it by brute force.
- scrlk 2y agoYou save money when you pay energy bills via monthly direct debit, the direct debit unit rate is slightly cheaper.
- surfingdino 2y agohttps://www.britishgas.co.uk/help-and-support/bills-and-payments/paying-your-home-services-bill#pay-by-direct-debit https://www.britishgas.co.uk/help-and-support/bills-and-paym... says nothing of the sort.
- scrlk 2y agoThat page is for their home services (e.g. insurance). For energy it's: https://www.britishgas.co.uk/help-and-support/bills-and-payments/setting-up-a-direct-debit#ddbenefits https://www.britishgas.co.uk/help-and-support/bills-and-paym... > Savings: Gas and electricity unit rates are lower if you pay by Direct Debit, saving you £100 in comparison to paying when you get your bill. This is a fairly common discount to receive from energy suppliers, as direct debit payments have reduced administrative overhead compared to payment on receipt.
- surfingdino 2y agoFair enough, but given how crap utilities are at securing user accounts, I do not want to have an account with them. Just send me the invoice and I'll pay it. End of story.
- heavenlyblue 2y agoBills not paid in time is definitely an issue. Having access to charge you when needed reduces the proportion of upaid bills, so you get more money in time.