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I would assume that its enterprise customers have an uptime SLA as part of their contract, and that breaching it isn't very cheap for Crowdstrike.
by falcor84 2y ago
I would assume that its enterprise customers have an uptime SLA as part of their contract, and that breaching it isn't very cheap for Crowdstrike.
- perbu 2y agoSoftware doesn't have uptime guarantees. They might have time-to-fix on critical issues, though. I assume this is gross negligence, which would leave them open to claims made through courts, though.
- jsiepkes 2y agoI highly doubt their SLA says something about compensating for damages. At most you won't have to pay for the time they were down. And even more ironically; A botched update doesn't mean they are down. It means you are down. So I don't even think their SLA applies to this.
- InsideOutSanta 2y agoYeah, they'll pay with "credits" for the downtime, if what is currently happening even technically qualifies as downtime.