> This is what happens when customers don't understand the separation between product manufacture and product fulfilment. > This was Amazon's fault (for re-sel

> This is what happens when customers don't understand the separation between product manufacture and product fulfilment. > This was Amazon's fault (for re-selling a returned product as new) but it was also the reviewer's fault for blaming the manufacturer instead of the fulfiller. No, it's all Amazon's fault. 100% It's Amazon's fault for re-selling a returned product as new, it's Amazon's fault for designing it's site to allow it's users get confused like this, and it's Amazon's fault for leaving the review up that blamed the manufacturer for Amazon's mistake.