Whenever an Amazon story appears on HN, dozens of comments appear with stories of used goods sold as new, bricks instead of PS5s, counterfeit goods, etc. Going

Whenever an Amazon story appears on HN, dozens of comments appear with stories of used goods sold as new, bricks instead of PS5s, counterfeit goods, etc. Going by the consensus you'd think Amazon has a 0% customer satisfaction rate. Just as a counterpoint, I've bought thousands of items from the site. Multiple thousands. From dried dates to SLRs, random offbrand tablets to laptops. I've had zero used-as-new, counterfeit or replaced goods. None. A couple of times I had notices that things were delivered when they actually weren't, but Amazon immediately sent me a replacement (and in more than one case the original item eventually turned up and Amazon told me to keep that too). One time a driver turned on my wet lawn and left a rut so Amazon gave me a $500 credit. Eh, overall I'm extremely satisfied with the service. Does the Canadian operation just not do the shady stuff? Am I just a remarkable exception?