I do have to wonder if Target or Wallmart have this problem, particularly with Wallmart going the same marketplace model. Clearly something is wrong with Amazo

I do have to wonder if Target or Wallmart have this problem, particularly with Wallmart going the same marketplace model. Clearly something is wrong with Amazon's return process, but just curious if this is unique to Amazon or just known more with Amazon due to scale? I have seen a few of these articles and the thing I have not seen outlined, was this a case of the original person packaging up the order to make it appear as new? Would it have required Amazon to fully open the package and possibly break a seal (even if it was already broke, but if they tried to make it appear as new)? It is also worth being very clear here that his incident happened in 2020. A lot could have changed about their process. It doesnt excuse it and they clearly still have a problem, but it is an important detail that is quite a bit into the article.