> What isn’t clear, in retrospect or otherwise, is why companies/apps/services need to keep learning this lesson. The user outcry was utterly predictable from e

> What isn’t clear, in retrospect or otherwise, is why companies/apps/services need to keep learning this lesson. The user outcry was utterly predictable from even before the first web article was out. One possibility is they knew there would be an outcry but estimated that the loss in user support because of it would be limited enough that the upside of having the majority of users with the setting left on wins.