> It’s clear in retrospect that we should have communicated more on this one Oh maaaaaaaaaaaan do I despise hearing variations on this "non-pology." It's neve

> It’s clear in retrospect that we should have communicated more on this one Oh maaaaaaaaaaaan do I despise hearing variations on this "non-pology." It's never "Wow, we fucked up by doing something harmful to you." It's always, "My bad, I failed to explain exactly why you're wrong to think this is harming you. I take total responsibility for not explaining why this is actually good for you. I'll try again."