>A big problem with mega-business style capitalism is that key stakeholders like employees and the general public are powerless. You can only change a business'

>A big problem with mega-business style capitalism is that key stakeholders like employees and the general public are powerless. You can only change a business's behavior if you're either 1. shareholders or 2. customers via boycott or 3. regulators. Ultimately, the failure here is with the general public, for continuing to patronize these crappy businesses, and make them profitable despite whatever negative things they're doing (like decreasing quality to increase profits). Of course, if it's a monopoly situation we can probably give the public some credit since they don't have many choices, but here we're talking about restaurants, and there's almost never a shortage of restaurants to go to.