I've really come to appreciate blameless post postmortems. People hide mistakes when you have a culture that punishes. My biggest foible: Our 400 person comp

I've really come to appreciate blameless post postmortems. People hide mistakes when you have a culture that punishes. My biggest foible: Our 400 person company had issued blackberries and was pulled into a project where all the work was in India. I covered EMEA, and phone rates were like a quarter a minute, or something like that. There was no concern about using the phone/data. I ended up spending a significant amount of time over there and one thing I noticed is it looked like I had a different carrier every time I looked at the device. Did not think much of it in the couple months I was there. When I got back - one of our Ops guys called me and we discovered it was closer to $9/min, with absurd data charges. Sat down with the CFO, as the $12k charge was not projected. I had no idea if I was about to be canned or not. Instead, leadership and sales got brand new blackberries, with an unlocked SIM card. Celebrations by all the brass... Was very happy to have a job.