Not sure, sorry! I'm not affiliated with Fi or Google besides being a customer. I've never had an issue with their support, although I also use Pixel phones and

Not sure, sorry! I'm not affiliated with Fi or Google besides being a customer. I've never had an issue with their support, although I also use Pixel phones and not Samsung. When I've had to replace devices in the past through them, it was quick and painless. Amazingly so, in fact, compared to the legacy carriers. Maybe I just got lucky.