They managed to lose all of their records of my purchase of one of their phones, directly from their store. I couldn't have sent it back for a warranty repair

They managed to lose all of their records of my purchase of one of their phones, directly from their store. I couldn't have sent it back for a warranty repair if I'd needed, they deleted my entire account. I even have email confirmations for the order from their system, it's kind of amazing. That said, I'd still buy another phone from them. This Atom L is years old and still has a three day battery life and no physical damage. The biggest issue with this brand in my experience is simply that it's not compatible with a bunch of phone networks for reasons beyond me. Verizon, for instance, will simply not work with my IMEI. That's a hard fail for a lot of people, and it prevents me from using it with most of those cheap piggyback carriers too. https://www.verizon.com/sales/nextgen/byod/enterDeviceIMEI.html?line=newLine1&deviceCategory=Smartphones&multiLineSeqNumber=1&mtnFlow=D https://www.verizon.com/sales/nextgen/byod/enterDeviceIMEI.h...