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So you were having a problem watching higher resolution videos on YouTube? So you brought it up with Verizon since I'm assuming they provide your one and only i

So you were having a problem watching higher resolution videos on YouTube? So you brought it up with Verizon since I'm assuming they provide your one and only internet? And the problem turned out to be you didn't fully understand the UI and settings of YouTube once an executive representative of customer support at Verizon clarified things for you. You still didn't fully follow all of the directions since everything seems like it's working okay now? But you're thanking the FCC?

charleslmunger 2y ago
No, Verizon throttles traffic to popular video hosts, and every significant video site uses adaptive streaming that lowers video quality in response to slower connections. https://www.verizon.com/support/knowledge-base-233798/ https://www.verizon.com/support/knowledge-base-233798/
- eth0up 2y ago
  I'm not convinced that the question was genuine, but thanks for partial clarification. It is my unwavering opinion that such settings should be accessible through the Android/Apple interface and not within the specific carrier account. As mentioned but entirely missed by the parent to your reply, multiple conversations with tech support failed to mention these settings. In my case, also as mentioned in the post, it seems Verizon decided to alter the settings on their end. Verizon is very pushy with their proprietary blobs, eg buy a phone of any brand and a bunch of Verizon software is hard baked and cannot be removed even through ADB. And I always use ADB to clean a phone as much as possible without rooting. If I tell the video to play in any permitted resolution, ideally the request shouldn't even require interaction with the phone's settings - it should simply serve the requested resolution provided the data rate is capable, which mine is (and more) according the the contract.
eth0up 2y ago
This is absolutely moronic. YouTube is not Verizon. What don't you understand about "Verizon account settings"? Or is this simply compulsive pugnacity? Go pick on someone else. And for those who might be infected by the above attempt at erroneous convolution: Placing a SIM in a phone and paying the service bill is all that should be required to receive advertised service standards with any carrier. Having to apply credentials and log into to a Verizon account to seek out deliberately obfuscated options (that shouldn't exist) isn't good business. And having to make an FCC complaint to be informed of such options is also pretty ridiculous. Alas

charleslmunger 2y ago

No, Verizon throttles traffic to popular video hosts, and every significant video site uses adaptive streaming that lowers video quality in response to slower connections. https://www.verizon.com/support/knowledge-base-233798/ https://www.verizon.com/support/knowledge-base-233798/

eth0up 2y ago
I'm not convinced that the question was genuine, but thanks for partial clarification. It is my unwavering opinion that such settings should be accessible through the Android/Apple interface and not within the specific carrier account. As mentioned but entirely missed by the parent to your reply, multiple conversations with tech support failed to mention these settings. In my case, also as mentioned in the post, it seems Verizon decided to alter the settings on their end. Verizon is very pushy with their proprietary blobs, eg buy a phone of any brand and a bunch of Verizon software is hard baked and cannot be removed even through ADB. And I always use ADB to clean a phone as much as possible without rooting. If I tell the video to play in any permitted resolution, ideally the request shouldn't even require interaction with the phone's settings - it should simply serve the requested resolution provided the data rate is capable, which mine is (and more) according the the contract.

eth0up 2y ago

This is absolutely moronic. YouTube is not Verizon. What don't you understand about "Verizon account settings"? Or is this simply compulsive pugnacity? Go pick on someone else. And for those who might be infected by the above attempt at erroneous convolution: Placing a SIM in a phone and paying the service bill is all that should be required to receive advertised service standards with any carrier. Having to apply credentials and log into to a Verizon account to seek out deliberately obfuscated options (that shouldn't exist) isn't good business. And having to make an FCC complaint to be informed of such options is also pretty ridiculous. Alas