I believe the point that was being made is that the perception, on average, is that iOS apps are carefully manicured and will not require troubleshooting by the

I believe the point that was being made is that the perception, on average, is that iOS apps are carefully manicured and will not require troubleshooting by the typical user, as opposed to windows programs. There have been enough instances where this is true that for a certain slice of the population it is globally true. There is a different expectation of debugging from a consumer not versed in technology from those of us who work with/on it every day.