Indeed. A good service system will ask that. I've had that for technical equipment ("Are you a buyer, installer, operator, etc?"). And hey, it'd be nice if tha

Indeed. A good service system will ask that. I've had that for technical equipment ("Are you a buyer, installer, operator, etc?"). And hey, it'd be nice if that translated into a lower price but I won't pretend that us geeks don't cause as many problems as we eventually fix.