As I was reading the OP's, ahem, difficulties with customer-support AI chatbots, all I could think was, I've had the same experience too, and it sucks. The mov

As I was reading the OP's, ahem, difficulties with customer-support AI chatbots, all I could think was, I've had the same experience too, and it sucks. The movie "Elysium," from 11 years ago, depicts what it feels like to interact with one of today's AI chatbots: https://youtu.be/flLoSxd2nNY https://youtu.be/flLoSxd2nNY Naturally, in the movie, the conversation with the bot on the counter was mandated due to another bot's earlier lack of understanding: https://youtu.be/vVhT4X6uLL4?t=99 https://youtu.be/vVhT4X6uLL4?t=99 Let us all hope that AI chatbots will get much better over time. We all need it.