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Imagine something like a credit score but for technological adeptness. A high score and you can reliably get an on prem human and even sometimes an engineer. A
by Workaccount2 2y ago
Imagine something like a credit score but for technological adeptness. A high score and you can reliably get an on prem human and even sometimes an engineer. A low score and you just get endless bots. Average and you get the current system.
- oliwarner 2y agoIndeed. A good service system will ask that. I've had that for technical equipment ("Are you a buyer, installer, operator, etc?"). And hey, it'd be nice if that translated into a lower price but I won't pretend that us geeks don't cause as many problems as we eventually fix.