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>> Subscriptions should be able to be paid by invoices - you receive an invoice before next billing period and if you don't pay, account is locked, >Why should
by zo1 2y ago
>> Subscriptions should be able to be paid by invoices - you receive an invoice before next billing period and if you don't pay, account is locked,
>Why should the service provider hope for your compliance to pay for an already rendered service?
1. No one implied that they have to provide you a service first before you pay. OP said "invoice before next billing period". I.e. if you don't pay before the next period starts, you don't get access to the service. I don't see why this is that hard. This purely serves the provider offering the service which somehow wants to put you in some sort of contractual month to month contract as opposed to "pay before you get access" model.
2. You could turn it around: "Why should the payer hope for the service that's already been paid for?" There are contracts and norms for starters. The "subscription arrangement" makes it entirely the payer's problem to cancel the service, or to keep track of it's lack of usage (the Gym membership model). One can definitely argue that it's predatory, and certainly so if it's combined with how difficult it sometimes is to cancel subscriptions.
>"What do you mean by "basically"? You write a mail."
This is never that simple, your hypothetical "they're reasonable and respond to reasonable email requests" is not how it works in practice. Past a certain growth size of the provider, there isn't even an email address you can email that's actively monitored and actioned.