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The complaints are about a major change occurring with little warning. For context, I've spent the last 2 months working on an extension that asks users to ins
by dzohrob 14y ago
The complaints are about a major change occurring with little warning.
For context, I've spent the last 2 months working on an extension that asks users to install from our site during signup. Making them install through the Web Store will increase confusion (why am I no longer on CoolWebsite.com?) and hurt conversion rates.
- notatoad 14y ago>Making them install through the Web Store will increase confusion and hurt conversion rates will it really? do you have any metrics or research that backs that claim up? I would have hoped that users would be more trusting of an installer from a vetted source like the app store than they would be of an unfamiliar file extension from an unknown website.
- dzohrob 14y agoI don't have the stats yet because I haven't yet made the change. With the inline installation that Justin mentions above (thanks, I hadn't seen that yet), I'd guess that it'd be a wash. Still, it makes me nervous to be building a startup around a platform that can make such major changes so quickly.
- justinschuh 14y agoChrome has supported inline extension installation for a few versions now: https://developers.google.com/chrome/web-store/docs/inline_installation https://developers.google.com/chrome/web-store/docs/inline_i... That should address any user confusion, while still hosting the extension in the WebStore. It also saves the hosting bandwidth and guarantees that your extension updates over a pinned SSL channel, which protects your users in case your key is ever compromised.