> They’re trying to get a task done. They don’t want to maintain or talk with the computer. Computers are complex things. Sometimes, things broke and you just

> They’re trying to get a task done. They don’t want to maintain or talk with the computer. Computers are complex things. Sometimes, things broke and you just can't do the task. But for a knowledgeable person, you just "pop the hood", fix the problem, and then get things done. On My iPad when the Files app freeze, there's nothing to be done other than reboot to get it working again. On Linux, I could pkill a software, restart it in debug mode or go find the logs to know what's wrong. Yes, there's a difference of mindset. But I prefer the "hood" to be there instead of having it be an opaque box. If you want to get a task done, learn the software that can do it, externalize everything else (IT support). But sometimes, that software is the terminal or it's where the software is.