> dismayed with their purchases Software updates throw a spanner in the works. They were not dismayed with their purchase - presumably they liked the product

> dismayed with their purchases Software updates throw a spanner in the works. They were not dismayed with their purchase - presumably they liked the product they bought. Then Roku changed their purchase through a software update to something they thought was worse. The same would be true if a software update removed motion smoothing as an option if you like it. You can understand how this is behaviour from companies - removing functionality from products through software updates - is something that pro-consumer countries might want to discourage?