I don't think they were suggesting you engage in fairytale thinking. The way I read it is that they were just trying to get you to realize this isn't about you,

I don't think they were suggesting you engage in fairytale thinking. The way I read it is that they were just trying to get you to realize this isn't about you, it is about the person skipping the line. The reasoning behind it could be anything, from cultural, to a dying relative.