4 ms·
Most corporations end up building systems that spread responsibility and make it very difficult for anyone to believe they can say no to things they disagree wi
by hibikir 2y ago
Most corporations end up building systems that spread responsibility and make it very difficult for anyone to believe they can say no to things they disagree with. How many decisions are supposed to be made by groups where nobody can claim actual responsibility? Commitments that are supposedly made by a team, but where it's clear to the team they have to say yes? People get very nervous, and reviews tend to suffer, when you just ask for dodgy work orders in writing. Remembered the whole idea of the Toyota model, where everyone can theoretically stop the line? We often build systems that guarantee the opposite.
Regulating decision making in companies, however, as to make sure people have to look at their own personal risk when bad things are on the line is going to get a lot of pushback, precisely because that's very inconvenient. But without something like this, the Wells Fargo situation is the natural outcome that will keep repeating.
- Varqu 2y agoHow about we put responsibility on the CEOs and other C-levels? When it comes to justifying the compensation packages, they are first to claim that they are responsible for the company achievements. If they would actually face jail-time for non-disputable wrongdoing, then it would actually balance it out.
- virtue3 2y agoToyota also failed miserably with the unintended accelerator pedals. And basically pulled some of the same stunts with denial and cover ups and blaming everyone but themselves (legally you have to do this I suppose). So I don't think they're a great example of having excellent QA everywhere. And kind of helps with your point of if the ORG and the division of that org is really thinking about quality and what they ship then it carries through. But that might not be the case for every part of the company (I.E. Boeing) Turned out to be extremely bad code and some potential mechanical issues from what I understand[1] [1] https://users.ece.cmu.edu/~koopman/pubs/koopman14_toyota_ua_slides.pdf https://users.ece.cmu.edu/~koopman/pubs/koopman14_toyota_ua_...