A lot of people say "productivity" when they mean work intensity or pace. Productivity is about the value delivered per keystroke. Pace is about keystrokes per

A lot of people say "productivity" when they mean work intensity or pace. Productivity is about the value delivered per keystroke. Pace is about keystrokes per hour, or whatever metric you want to use. Managers love to chant "work smarter, not harder", and then flog their people to work longer hours and more quickly.