An abstraction that always has served me well — in the way that it predicted who is to blame well — was to look at the incentives. If your company has an incen

An abstraction that always has served me well — in the way that it predicted who is to blame well — was to look at the incentives. If your company has an incentive to make products hard to fix by the lay person over time your company will make decisions that leads to precisely that, even if most of the individuals involved by themselves had a principled stance towards the quality of their designs, products and repairability. That means the only reliable way I as a customer can trust a company means this for real, is if something within their structure disincentives selling out their good reputation for short term gains by creating shittier less repairable products. The problem is that in capitalism most organizations are structured with incentives in mind that don't care about long term effects on the environment, society or even the company itself.