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I have walked out of stores when the wait time is too long. If it didn’t hurt sales what would stop an entire Home Depot from operating off of only one employee

I have walked out of stores when the wait time is too long. If it didn’t hurt sales what would stop an entire Home Depot from operating off of only one employee? I am really hoping more people will be aware of the time they’re wasting and at least understand there’s a reason things are slow. Understaffing is a deliberate choice, and time is an extra tax that people apparently don’t consider. If you price your time at zero, the store will too.

FireBeyond 2y ago
John Oliver (I know, entertainment, but still) did a segment on this, although around the low end stores, like Dollar General. And they do exactly this. "Ever wonder why it's chaotic? Because many a time DG will literally schedule only two, or even one, employee to the shift. And they're on the register, so shelf stocking, cleaning is not on their agenda."