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Oh, some of the big banks are. But: Au contraire. It's existed much longer than that. So you've heard of products called vitamins and painkillers? The CEO of
by Darmani 2y ago
Oh, some of the big banks are.
But: Au contraire. It's existed much longer than that.
So you've heard of products called vitamins and painkillers?
The CEO of Semantic Designs, Ira Baxter, calls the kinds of migrations and mass changes they sell "heart surgery."
As in: "How many people go to the doctor and say 'Doctor, I think I need some heart surgery?' No one."
A very common thing that happens is that a company starts a project to upgrade some dying system and gets cold feet in the middle and then scraps the project. "We survived last year, we're surviving this year, we'll survive next year." Sometimes it takes extreme pressure, like the compiler for the original language no longer existing, before they migrate.
(And it's not just the really big changes. A friend of mine, who founded another program-transformation startup, discovered this when he landed a deal using his tool to upgrade some company from PHP 4 to PHP 5. They decided that they needed way more code review than the kinds of trivial changes being made actually should require, decided not to do it, and then wound up not doing the upgrade.)
When Ira begins talking to a new customer, he asks two questions:
1. How long have you been in your job?
2. Have you tried to do this kind of thing before?
If the answer to #1 is too long, then he knows that either the manager he's talking too is risk-averse and complacent, or that he'll be promoted to his next job in the middle of the project. To make a good deal, he needs his counterpart to be someone who wants this kind of upgrade to be their big initiative that will help them rise.
If the answer to #2 is no, then he'll know that eventually talks will break down and then they'll try to do it manually or in-house by underestimating how hard it is. For their most famous project, the B-2 Stealth Bomber migration, Northrop Grumman did exactly that -- came to Semantic Designs after a failed manual migration and a failed in-house tool development effort.
So, yeah -- it's a very tough market. The buyers don't behave like you think they should.
I wrote about this some in an appendix to pathsensitive.com/2023/09/its-time-for-painkillers-vitamins-die.html
- sgt101 2y agoThanks - this is extremely insightful and helpful.