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Hey! I’m the developer behind OctoEverywhere! I’m sorry about your refund experience. I’m a one man shop for the whole website, so sometimes I fall behind on su
by QuinnDamerell 2y ago
Hey! I’m the developer behind OctoEverywhere! I’m sorry about your refund experience. I’m a one man shop for the whole website, so sometimes I fall behind on support tickets. Usually when I do respond I can do the refund right away, so I’m not sure what happened in your case. If you would like to follow up about it, I’m happy to look into it, just open a support ticket or DM me on Discord.
- QuinnDamerell 2y agoSorry, I forgot the link to the support page: https://octoeverywhere.com/support https://octoeverywhere.com/support
- h2odragon 2y agoHave you an explanation for the faked stats?
- delichon 2y agoYes, I did get the impression of incompetence rather than cheating so I didn't chargeback. There was no cancellation button at the time. That made me email you a request, which got fumbled repeatedly. I left because OctoPrint is redundant with Bambu Studio/Handy. Your service was working fine. But for me discovering that a subscription service doesn't have an automated cancellation process is enough for me to leave.