You're certainly right about the 922 number showing up way too often -- that has to be a mistake. It says: > My robot scours social media platforms 24/7 for p

You're certainly right about the 922 number showing up way too often -- that has to be a mistake. It says: > My robot scours social media platforms 24/7 for people talking about their lost luggage and which airlines they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. I think it needs more transparency on how this is working. There are going to be major cultural differences in terms of how often people complain on social media about lost luggage, and also just differences in frequencies of different terms ("lost luggage", "lost bags", "lost bag", "lost my bag", "lost my luggage") in different languages. I'll trust actual reported lost luggage data, I don't know what the social media robot thing is doing.