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Showing enough information for your users to sensibly understand what they should do is important, but thats not what the article was about[1], it was about the
by E14n 14y ago
Showing enough information for your users to sensibly understand what they should do is important, but thats not what the article was about[1], it was about the application developer wanting to pass-the-buck when there application failed because of a Heroku error.
This is really lame because, you chose to host on Heroku not your customers, so it is your fault. You can play pass-the-buck but as far as your customers are concerned it is your fault.
1. "..Quit blaming all of us"
- pardner 14y agoYou say "pass the buck" I say "tell the truth." Heroku's current message says it's an "application error" even when it is not an application error. It is incorrect. And I suggested one simple way to correct it. They could word the message as they see fit, but platform_problem != application_error. What percent of customer grok/care about the difference is irrelevant... an incorrect error message should be corrected.