> I love customers that need extra help because I discover all kinds of things that can be improved with my products and I usually gain insight into a whole dem

> I love customers that need extra help because I discover all kinds of things that can be improved with my products and I usually gain insight into a whole demographic that I didn't previously understand. This is a great attitude, and unfortunately quite rare in the dev community. It's very difficult to see what is cumbersome about a UI if you have been navigating cumbersome UIs your entire life.