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>"and not really blame you for it" Delusional. If it's down, it's done, and unless your product is a developer tool, >99% of people won't care why.
by seanp2k2 14y ago
>"and not really blame you for it"
Delusional. If it's down, it's done, and unless your product is a developer tool, >99% of people won't care why.
- deleted 14y ago[deleted]
- _delirium 14y agoSo far my evidence suggests that that's incorrect. I suspect it's because a lot of people think "Google" is synonymous with "the Internet", though.
- Goladus 14y agoNot necessarily true, especially if your customers are management types looking to lay on the blame as thick as possible wherever they find it, and will terminate a relationship if they believe the service-provider is incompetent. For those kinds of customers, they may understand what Heroku is and why their vendor is using it and will definitely make at least some distinction about outage fault.