I had to get a letter from the IRS. It should have been as simple as clicking a button and giving me a download link but instead it just said "server error". So

I had to get a letter from the IRS. It should have been as simple as clicking a button and giving me a download link but instead it just said "server error". So I had to send them a letter which only got a reply on the 3rd try. Maybe if they had computer systems that actually worked people wouldn't need to call them?