Directors and PMs in multiple FAANG companies that I worked in would commonly say that "a lot of people worked really hard on this" and therefore we couldn't in

Directors and PMs in multiple FAANG companies that I worked in would commonly say that "a lot of people worked really hard on this" and therefore we couldn't internally criticize an awful implementation or a terrible business plan that caused massive brand / reputation damage that could have been avoided if people outside the org had been able to file complaints sooner in the process.