3 ms·
There is a world of difference between the Microsoft you do business with as an enterprise customer and the Microsoft you do business with as a private citizen
by devjab 2y ago
There is a world of difference between the Microsoft you do business with as an enterprise customer and the Microsoft you do business with as a private citizen or a small organisation. When you’re a big enough customer (and this can be with 5000 employees) you’ll get calls directly from Seattle with updates on major incidents on half-hourly basis. Meaning your CTO can tell your organisation that they know there are issues but that Microsoft a keeping them updated. You’ll also get different prices on things in Azure and the 365 platform, bundle licences, access to have changes made in core Microsoft products (if it’s not unreasonable), get compliance product owners who’ll try to get your local legislation to go through and so on.
With Google there is no difference if you’re spending $100 or a hundred million a year. You still get to talk to the same chatbot. Except for Google education which is ok.
Not that it really matters that much as Google likely wouldn’t be a realistic choice for anything because of how tough the EU legislation is on keeping data within the EU. I think AWS is still the only giant US tech company which is compliant with only having EU citizens work support on the infrastructure of EU customers. Well, Microsoft has probably caught up, but if they have it’s taken them a long time to do so.
Personally I think it’s a little sad Google can’t seem to get it right for EU enterprise because their education suite is actually very affordable and easy to use for EU schools. But despite it being the one area of Google where they seemed to understand how to actually sell it to EU enterprise, it’s still having major issues over privacy concerns as the advertisement part of their company just can’t stay away.
- ghaff 2y agoThis is about a 20,000 person global organization with large EU operations. For smaller EU organizations, I expect Google just doesn't care very much and that may be an increasing trend with US companies to the degree that EU regulations run counter to how they want to operate elsewhere.
- devjab 2y agoI’m guess Google took it serious enough after all. They recently made an agreement with the 98 municipalities of Denmark which will allow our schools to continue using Chromebooks after the summer. I’ll have to adopt my comments in the future. It only took them like 5 years, but they got there.