I think it's similar to what I describe as my "Kardashian Problem" - that I don't understand why the Kardashians are famous. Not their problem, obviously; they

I think it's similar to what I describe as my "Kardashian Problem" - that I don't understand why the Kardashians are famous. Not their problem, obviously; they are wildly successful, rich, famous, etc. They clearly understand their market very well and know how to address it. I have no idea why their market likes them, and that means I should never try to build a mass-market product. Tech geeks (of which I am one) don't understand what's important to non-tech-geeks. And we don't care. We're building Linux for us, and what we care about is choice, transparency, privacy, ease of configuration, etc. Clearly the general public don't give a shit about any of that, and have other priorities (e.g. does it look pretty?). So they look at Linux and see a shitshow of nasty tech, and look at Apple and see a beautiful shiny product. While we look at Linux and see a happy playground, and look at Apple and see a prison.