3 ms·
IIRC our market share is closer to 70%. It also includes businesses that people don't usually think of but are broadly similar to car dealerships in business m
by rootusrootus 2y ago
IIRC our market share is closer to 70%. It also includes businesses that people don't usually think of but are broadly similar to car dealerships in business model and therefore can be served with nearly identical software. Heavy equipment, etc.
R&R doesn't have as wide a product offering as we do, and the upstart DMS providers trying to disrupt the market are even narrower than that. For all its problems, CDK is dominant for good reason.
- RowanH 2y agoWow so you work at CDK. I wouldn't wish the sh-t storm you guys must be going through on our worst enemy. I was talking with one of your clients today (we're not competitors) and you just don't realise how far screwed some of these companies are right now. It actually made an instant upsell today of 'here's our additional cloud sync' feature. No questions, no umming and ahhing, it's just 'yep done, add it, turn it on'. Heck we probably undersold it by 10x. I hope you guys start getting some sense of normality soon and get systems back online.
- n4r9 2y agoI can't argue against market dominance purely based on product. However it looks to me like the dominance is exacerbated by a raft of anti-competitive practises such as colluding with other big players and placing artificial restrictions on dealer and third-party data.