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There were 2 aspects: 1. Fujitsu employees could remotely log in to accounts and alter them without subpostmasters knowing. The Post Office knew this could cau
by janice1999 2y ago
There were 2 aspects:
1. Fujitsu employees could remotely log in to accounts and alter them without subpostmasters knowing. The Post Office knew this could cause shortfalls but lied about it in court. [1]
2. Money/transactions frequently went 'missing' according to subpostmasters when actions, such as customers lodging or withdrawing money or buying stamps, were not properly replicated to the central database. This was caused by things as trivial as 2 customers using 2 machines at the same time. These complaints started as soon as the system was deployed but was ignored for nearly 2 decades.
[1] https://www.bbc.com/news/uk-68663750 https://www.bbc.com/news/uk-68663750
- pxeger1 2y agoAh, 2 seems like a sensible explanation. I’ve seen 1 mentioned in the press but never seen any details on whether Fujitsu employees ever did this, and why they might have.
- janice1999 2y ago> why they might have. They had untracked access to what are essentially bank accounts. No one has said it out loud but the implication is theft. The other possibility is that they were desperately trying to cover up faults - when subpostmasters reported bugged transactions sometimes it would get silently 'fixed' remotely.