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States will need to update their consumer protection laws to account for the electronic tags if they're used for prices changes while the store is open. When I
by Mountain_Skies 2y ago
States will need to update their consumer protection laws to account for the electronic tags if they're used for prices changes while the store is open. When I worked in the industry, price changes were done overnight when the store was closed. Tags were organized into tear apart sheets by area and aisle. Price increase tags were first on the sheet and decreases last. The pricing managers were instructed to always post the increases first and if they weren't going to be able to get all the changes done before the store opened, to do all the increases for all areas and aisles before doubling back to the do the decreases. The reason was to avoid customers ever getting a higher price at the register than what was marked on the shelf.
The biggest problem wasn't shelf tags, it was sales items on end caps and special displays. Sometimes those signs would get missed and the wrong price would linger until someone complained. Since those displays often were built and stocked by third party vendors, the pricing manager wasn't always aware of their locations or required changes in signage.
I'm a bit astonished by my current state Michigan having such poor enforcement on pricing. I've lived in states in the deep south and on the west coast and they all had pricing laws that were enforced. I've seen entire convenience stores here with no price tags at all and even national retail chains like Kroger are sloppy with their pricing and signage. To me that's a sign that the state government isn't enforcing the rules or the rules are weak. At the very least there should be abundant price check scanners scattered throughout the stores that customers can use.