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> "You can get this cheaper on website, but will no longer be able to cancel via App Store" For one thing, nobody reads that stuff and secondary, after a few m
by naravara 2y ago
> "You can get this cheaper on website, but will no longer be able to cancel via App Store"
For one thing, nobody reads that stuff and secondary, after a few months people forget the details of where and how they subscribed to things.
So it absolutely would lead to an increase in support calls to Apple as people ask why they can’t manage a subscription through the App Store. Even me, who generally does keep track of this sort of thing, completely forgot through what service I first activated an HBO subscription and it was kind of a hassle to cancel it since, it turned out, I had set it up through Roku and I haven’t owned anything Roku in 6 years so didn’t think to look.
A blanket ban is overdoing it though, and is just a lazy (and conveniently profit maximizing) way to stop it. I’ve long felt that what Apple ought to do is maintain a codified standard of bad behaviors that address the specific dark patterns they are worried about and just hold that over developers’ heads to retroactively punish abuse rather than having a default posture of being adversarial.
- irdc 2y ago> what Apple ought to do is maintain a codified standard of bad behaviors that address the specific dark patterns they are worried about and just hold that over developers’ heads The problem with doing that is that it likely results in a game of Whack-A-Mole with malicious parties. See for instance Google regarding SEO.
- naravara 2y agoThey’re already playing that game through App Review anyway though. This just gives them more granular sets of punishments they can dole out beyond just “accepted” or “rejected.” It also discourages seedy developers from just opening up chains of fly-by-night developer accounts to upload scams, since they could gate a lot of these elevated API privileges behind needing to have a good reputation.