If I need to interact with a company for some reason, I will usually try the website first because it can be faster. If I can't do it using the website, I call

If I need to interact with a company for some reason, I will usually try the website first because it can be faster. If I can't do it using the website, I call the phone number. The automated phone system usually tries to send me to the website, so I yell "AGENT" into the phone until I talk to a person. I am tired of this.