3 ms·
> battery is full but it won't turn on without being plugged into a charger This is a known issue with specifically the first-gen model (i.e. Intel 11th Gen ma
by majewsky 2y ago
> battery is full but it won't turn on without being plugged into a charger
This is a known issue with specifically the first-gen model (i.e. Intel 11th Gen mainboard). The rechargable coin-cell RTC battery is only charged from the USB-C charger, not from the internal LiPo battery. When the coin cell degrades, it cannot hold a charge for long anymore, so you need to connect the notebook to external power to turn it on even if the battery is full.
Framework has acknowledged the issue and provides a replacement part free of charge that you can solder onto the main power rail of the notebook. Since I have no experience with soldering, I had a friend assist me with the soldering part, and now the issue is gone for me.
I can't paste the link right now because my workplace's firewall blocks the frame.work website for whatever reason, but search on the community forum for "RTC Battery Replacement" and it will give you the thread with instructions for how to get the replacement part.