I think it would be hard to make the argument that Microsoft is arrogant in its current state. Sure, back when no one used anything but Win 95/98 and Office, th

I think it would be hard to make the argument that Microsoft is arrogant in its current state. Sure, back when no one used anything but Win 95/98 and Office, they strutted around like they could do no wrong. And they continued with this attitude long after they really had any right to. But if you look at their behavior today, they're acting like they have to win users, which they do. The Apples and Googles of the world have unseated Microsoft and the competition has left them a more customer-oriented company, which is one of the biggest reasons competition exists. I'd be interested to know how/if you think they've been arrogant recently.