Except that because they are "free", they drive out any semblance of competition which would serve as a check on the super shitty customer service. As an alter

Except that because they are "free", they drive out any semblance of competition which would serve as a check on the super shitty customer service. As an alternative solution, I'm all for splitting up Meta, Google, etc for being anti-competitive. If Gmail, YouTube, Facebook, Instagram, Hotmail, etc. all had to stand on their own without being able to share revenue from other sections of the company, the "free to prevent competition" would go into the trash can where it belongs.