I once had an passport-related emergency, but as a foreign resident in the US this was a matter for USCIS. Getting ahold of them via phone was pretty much impos

I once had an passport-related emergency, but as a foreign resident in the US this was a matter for USCIS. Getting ahold of them via phone was pretty much impossible at the time- the lines were just permanently busy. I sent them an email enquiry, the only other option. I got a reply literally two years later, basically saying "Well, apologies for the delay, we hope you've figured out a solution by now" (thankfully, I had). I gladly would've paid more than $50 if it was an option.