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You're saying that spending thousands of dollars in court settlements and man-hours for each of these cases is somehow advantageous to Meta?? That they want to
by garrettgarcia 2y ago
You're saying that spending thousands of dollars in court settlements and man-hours for each of these cases is somehow advantageous to Meta?? That they want to be sued?
If they bothered to appeal, I expect Meta would win most of these cases. As long as there are very few of them, it's not worth the cost. Trying to twist the situation to seem like this is somehow a good thing for Meta is well... twisted.
Also, as someone else pointed out already, Meta pays taxes which pay for those courts. The guy flying in from New Jersey does not.
- TZubiri 2y agoMeta Lawyers have to do something. Dealing with account recovery cases, is a much better position than many other types of liabilities
- jeremyjh 2y agoThey would contract this work and pay a few hundred an hour. Internal counsel would not be cheaper since they staff based on the demand. None of this is free, it’s just less costly than customer service.
- tomcam 2y agoIf they wanted to handle this using minimal automation, they could. > That they want to be sued? Q.E.D. It has been demonstrated by their system design.
- JumpCrisscross 2y ago> Q.E.D. It has been demonstrated by their system design Have they been getting sued until recently?
- garrettgarcia 2y agoIf they could handle it using minimal automation, they would. They can't, so they don't. Figuring out which real human owns an account that was never verified to belong to that human in the first place is not easy to automate, if possible at all. It's expensive, error-prone, and time-consuming. And if not done carefully, it makes it far easier to steal accounts than it already is. I understand that many commenters have magic wands. Unfortunately, Meta does not.