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This is highly unexpected. I use other Amazon services and their support is crap. Why is aws different? Is it earning them so much money they find the support
by wojciii 2y ago
This is highly unexpected. I use other Amazon services and their support is crap.
Why is aws different? Is it earning them so much money they find the support to be worth doing?
- Atotalnoob 2y agoYes. Large companies with large AWS spends will have dedicated AWS support folks who are essentially “professional services” AWS support
- 100pctremote 2y agoYes. AWS enterprise support costs a minimum of USD 15k/month. You receive a dedicated TAM and account SA for more strategic projects or problems, as well as faster live-help response through the ticket system.