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My parents had to resort to this to break out of their contract with AT&T when mobile service went to absolute shit following the 4g rollout. Repeated trips to
by Arrath 2y ago
My parents had to resort to this to break out of their contract with AT&T when mobile service went to absolute shit following the 4g rollout. Repeated trips to the local store were met with them waving vaguely at the service map and refusing to do a site survey, calls to corporate were stonewalled. After 6 months of this, they called the AG. It was resolved within a week and AT&T let them out of the contract without penalties.
It is a damn shame that people have to go nuclear like this, but sometimes it is the only option.
- mathewsanders 2y agoI had a problem with my carrier as well with porting my number over. Attempting to interact with their customer service was a painful loop where nothing was resolved. After a week I submitted an FCC complaint online (it was very straightforward) and issue was resolved in 24 hours. During the start of covid I was considering buying a pulse oximeter and it annoyed me that some listings on Amazon were using “FDA approved” in listing and logo and I found it was easy to report them to FDA and their listing was taken down. One time I was frustrated that a large and popular NYC-based physical store was charging sales tax for clothing under $110 (in NYC clothing and shoes under $110 have 0% sales tax) and I tired reporting to a state authority but I never even got an acknowledgment that complaint was received :/