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> Hundreds of thousands of people also turn to their state Attorney General’s office as some state AGs have made requests on users’ behalf — on Reddit, this is
by neilv 2y ago
> Hundreds of thousands of people also turn to their state Attorney General’s office as some state AGs have made requests on users’ behalf — on Reddit, this is known as the “AG method.” But attorneys general across the country have been so inundated with these requests they formally asked Meta to fix their customer service, too. “We refuse to operate as the customer service representatives of your company,” a coalition of 41 state AGs wrote in a letter to the company earlier this year.
Hundreds of thousands of people contacting the AG offices... over a particular site/app... customer service issues?
I would've guessed 1/1000th of that.
- y-c-o-m-b 2y agoThat's because any time people reach a terminus like this and ask social media for help, somebody always chimes in with "report to your state AG". I've seen the answer come up numerous times on reddit as the top voted solution for many different things. I'm guessing the hundreds of thousands is a combination of all states and requests over many years as well.
- TeMPOraL 2y agoThat seems like a good advice, and is having exactly the intended effect. That's what this system is there for.
- cortesoft 2y agoThere are 188 million Facebook users in the United States. If one out of every 2000 users wrote to their AG, that would be 100,000.