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Even if AI doesn't help with any aspect of the service itself there are a ton of efficiency gains to be had from "the rest" of the work, which will make service
by zachthewf 2y ago
Even if AI doesn't help with any aspect of the service itself there are a ton of efficiency gains to be had from "the rest" of the work, which will make service margins less ugly. Every business still neeeds some form of sales and/or marketing, support, and back office administration.
And for a lot of services there'll be creative ways to squeeze efficiencies from tech/AI. For example roofing businesses used to send a guy to your house to give you an evaluation + quote; increasingly, they now send drones (https://www.roofer.com/ https://www.roofer.com/).
- hatefulmoron 2y agoThe claim that there's a lot of efficiency to gain from _tech_ isn't interesting. I'm guessing when the author talks about AI, they're not suggesting to build a fleet of drones.
- zachthewf 2y ago(I'm the author) The "why now" is any significant new efficiency gains that are available without a ton of cash.
- rco8786 2y agoDrones aren’t AI though?
- deleted 2y ago[deleted]